Privacy Policy

Effective Date: 25-March-2025

Welcome to Mode Féérie. We respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://modefeerie.com and use our services.

1. Information We Collect

1.1 Information You Provide Directly

• Contact Form: When you contact us via our contact form, we collect your name, email address, and any other information you provide in the message.
• Ticket Purchases (WooCommerce): When you purchase tickets, we collect information such as your name, email, phone number, and payment details (processed via a secure payment gateway).

1.2 Information Collected Automatically

While you browse our website, WordPress and WooCommerce may automatically collect certain technical data, such as:

• Your IP address
• Browser type and version
• Referring website
• Date and time of your visit
• Pages you view

Note: We currently do not use analytics tools (e.g., Google Analytics) to track or profile visitors.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and messages
• To process ticket sales and deliver products or services
• To communicate order updates and event information
• To comply with legal obligations

3. Sharing Your Information

We do not sell your information to third parties. However, we may share your information with:

• Payment processors (e.g., Stripe, PayPal) to process transactions securely
• Event partners if necessary to deliver services
• Legal authorities when required by law

4. Cookies

Our website uses cookies for basic functionality, including:

• Shopping cart cookies (WooCommerce)

You can manage your cookie preferences through your browser settings.

5. Data Retention

• We retain order information for up to 6 years for tax and legal purposes.
• Contact form submissions may be stored for customer service purposes but will not be used for marketing unless consent is provided.

6. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
• Withdraw consent for processing
• Lodge a complaint with a data protection authority

7. Security

We take reasonable technical and organizational measures to protect your data, but please note that no method of transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

9. Contact Us

If you have any questions or concerns about this policy, you can contact us at:
contact@modefeerie.com